VenueScanner
Improved user control with the introduction of a dashboard
Service
Product Design
Role
Sole UX/UI Designer
Background
The VenueScanner Dashboard project aimed to revolutionise the venue management experience for hosts by providing a comprehensive, user-friendly platform. Our goal was to streamline the management process, making it easier for hosts to oversee their bookings, communicate with clients, and manage their enquiries efficiently. This project focused on enhancing the user interface and improving key functionalities to increase user satisfaction and engagement.
Background
The VenueScanner Dashboard project aimed to revolutionise the venue management experience for hosts by providing a comprehensive, user-friendly platform. Our goal was to streamline the management process, making it easier for hosts to oversee their bookings, communicate with clients, and manage their enquiries efficiently. This project focused on enhancing the user interface and improving key functionalities to increase user satisfaction and engagement.
Background
The VenueScanner Dashboard project aimed to revolutionise the venue management experience for hosts by providing a comprehensive, user-friendly platform. Our goal was to streamline the management process, making it easier for hosts to oversee their bookings, communicate with clients, and manage their enquiries efficiently. This project focused on enhancing the user interface and improving key functionalities to increase user satisfaction and engagement.
Challenges
The main challenges included creating an intuitive interface for managing bookings and venue details, ensuring seamless communication between hosts and clients, and integrating various functionalities into a single, cohesive dashboard.
Due to the commercial nature of the decision and project constraints, no formal user testing was conducted during the design and implementation phases.
Challenges
The main challenges included creating an intuitive interface for managing bookings and venue details, ensuring seamless communication between hosts and clients, and integrating various functionalities into a single, cohesive dashboard.
Due to the commercial nature of the decision and project constraints, no formal user testing was conducted during the design and implementation phases.
Challenges
The main challenges included creating an intuitive interface for managing bookings and venue details, ensuring seamless communication between hosts and clients, and integrating various functionalities into a single, cohesive dashboard.
Due to the commercial nature of the decision and project constraints, no formal user testing was conducted during the design and implementation phases.
Business goals
Increase the efficiency of venue management processes.
Improve volume of venue enquiries
Enhance communication between hosts and clients.
Improve overall user satisfaction.
Business goals
Increase the efficiency of venue management processes.
Improve volume of venue enquiries
Enhance communication between hosts and clients.
Improve overall user satisfaction.
Business goals
Increase the efficiency of venue management processes.
Improve volume of venue enquiries
Enhance communication between hosts and clients.
Improve overall user satisfaction.
Usability review
Given that the VenueScanner Dashboard was a brand-new feature replacing the previous messaging platform, our primary focus was on designing an intuitive and efficient user experience from the ground up.
The design aimed to streamline enquiry management and venue communication functionalities, making them accessible and user-friendly. CTAs were strategically placed to avoid confusion, and the interface was optimised to reduce the number of clicks required for task completion. Consistent visual design and clear tone of voice aligned with VenueScanner's branding, providing a cohesive design. Initial internal feedback and stakeholder reviews confirmed that our design approach effectively addressed the needs and expectations, setting a solid foundation for future enhancements based on real user feedback post-launch.
Usability review
Given that the VenueScanner Dashboard was a brand-new feature replacing the previous messaging platform, our primary focus was on designing an intuitive and efficient user experience from the ground up.
The design aimed to streamline enquiry management and venue communication functionalities, making them accessible and user-friendly. CTAs were strategically placed to avoid confusion, and the interface was optimised to reduce the number of clicks required for task completion. Consistent visual design and clear tone of voice aligned with VenueScanner's branding, providing a cohesive design. Initial internal feedback and stakeholder reviews confirmed that our design approach effectively addressed the needs and expectations, setting a solid foundation for future enhancements based on real user feedback post-launch.
Usability review
Given that the VenueScanner Dashboard was a brand-new feature replacing the previous messaging platform, our primary focus was on designing an intuitive and efficient user experience from the ground up.
The design aimed to streamline enquiry management and venue communication functionalities, making them accessible and user-friendly. CTAs were strategically placed to avoid confusion, and the interface was optimised to reduce the number of clicks required for task completion. Consistent visual design and clear tone of voice aligned with VenueScanner's branding, providing a cohesive design. Initial internal feedback and stakeholder reviews confirmed that our design approach effectively addressed the needs and expectations, setting a solid foundation for future enhancements based on real user feedback post-launch.
Design
Wireframes
Created wireframes to visualise the new dashboard, focusing on simplicity and ease of use for the MVP.
Testing
Due to project constraints, no formal user testing was conducted. The design was validated through internal reviews and stakeholder feedback.
Final design
The final UI features a intuitive dashboard for managing enquiries, communicating with venues, and overseeing event details. Key actions are prominently displayed, and the user flow is optimised for efficiency.
Design
Wireframes
Created wireframes to visualise the new dashboard, focusing on simplicity and ease of use for the MVP.
Testing
Due to project constraints, no formal user testing was conducted. The design was validated through internal reviews and stakeholder feedback.
Final design
The final UI features a intuitive dashboard for managing enquiries, communicating with venues, and overseeing event details. Key actions are prominently displayed, and the user flow is optimised for efficiency.
Design
Wireframes
Created wireframes to visualise the new dashboard, focusing on simplicity and ease of use for the MVP.
Testing
Due to project constraints, no formal user testing was conducted. The design was validated through internal reviews and stakeholder feedback.
Final design
The final UI features a intuitive dashboard for managing enquiries, communicating with venues, and overseeing event details. Key actions are prominently displayed, and the user flow is optimised for efficiency.
Next steps
Monitor user interaction with the new dashboard.
Gather feedback for continuous improvement.
Explore additional features to further enhance the venue management experience, like shortlist and recommendation features
Next steps
Monitor user interaction with the new dashboard.
Gather feedback for continuous improvement.
Explore additional features to further enhance the venue management experience, like shortlist and recommendation features
Next steps
Monitor user interaction with the new dashboard.
Gather feedback for continuous improvement.
Explore additional features to further enhance the venue management experience, like shortlist and recommendation features
